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Troubleshooting Wi-Fi and networking on the BlackBerry PlayBook To troubleshoot a Wi-Fi connection on a BlackBerry PlayBook, please try the following actions: On the status bar, tap the Wi-Fi indicator and verify that the switch is set to On. The connection might have timed out. Try connecting ... Additionally, typical networking tools to troubleshoot most forms of network connectivity issues are also available. These tools and their locations will be expanded upon below.